Support Center

Help Center

Find answers, trusted resources, and direct support without leaving the app.

Safety Guidelines

Learn how to stay safe while using Hearthly

Understand how we protect your data

Review our terms and conditions

App feels slow or stuck? Refresh once, verify your network connection, then sign out and back in if the issue persists.

Missing emails? Check spam, confirm your address in Settings, and make sure your mailbox can receive automated messages.

Camera, QR, or location not working? Re-check browser permissions and try reloading after granting access.

Still blocked? Use the contact form above and include screenshots, device details, and the rough time the issue happened.